Holiday Inn Express Hotel & Suites Saginaw by IHG

The hotel staff & cleanliness were great! The manager was awesome correcting booking errors that occurred through booking.com.

The hotel was recently remodeled, very modern.Very comfortable, pleasant staff, good supply of breakfast items. The pool looked inviting, but I could not partake. The beds were very comfortable, the room and common areas were also very clean. Well taken care of hotel.

When we arrived we were told there was no room for us. I told them I had a reservation and they told me 3rd parties have been overbooking. I explained it was late, we were tired and I had kids who needed to sleep. They were able to find us a room.

Shavana was excellent, she was professional, kind, quickly provided me with the help I needed before I arrived.